MHWave Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the MHWave website (“Site”) and the services we provide for the purchase and scrapping of vehicles (“Services”). By accessing or using our Site and Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.
1. Introduction
MHWave is a car buying and scrapping service operated by The Wave Group, registered in the UK; These Terms apply to all users of the Site and Services, including those who browse the Site, submit a vehicle for valuation, or engage in the sale of a vehicle to MHWave.
2. Vehicle Valuation
2.1 Online Valuation: Any online valuation provided by MHWave is an estimate based on the information you provide about your vehicle. This valuation is not binding and may change following an inspection of the vehicle.
2.2 Accurate Information: You must provide accurate and complete information about your vehicle to receive a correct valuation. Any discrepancies or omissions may affect the final offer.
2.3 Inspection and Final Offer: After an initial online valuation, MHWave will arrange an inspection of your vehicle. Following the inspection, a final offer will be made. This offer is based on the actual condition of the vehicle at the time of inspection.
3. Selling Your Vehicle
3.1 Acceptance of Offer: If you accept MHWave’s final offer, you agree to sell your vehicle to MHWave under the terms outlined in this document. The sale is binding once both parties agree to the terms and payment has been initiated.
3.2 Ownership and Documentation: You must be the vehicle’s legal owner, free of any liens or encumbrances, except for any declared outstanding finance. You must provide all necessary documentation, including the V5C logbook, proof of identity, and any other documents requested by MHWave.
3.3 Outstanding Finance: If your vehicle has outstanding finance, you must declare this to MHWave. We may settle the finance directly with the finance company as part of the transaction. If the outstanding finance exceeds the vehicle’s value, you will be required to pay the difference before the transaction can proceed.
3.4 Payment: Payment for the vehicle will be made by bank transfer to the account details provided by you. Payment is typically processed on the same day as the vehicle’s collection but may take up to [specified number of days] to appear in your account, depending on your bank.
4. Collection of Vehicles
4.1 Arranging Collection: MHWave offers free collection of your vehicle at a time and location that is convenient for you. You must ensure the vehicle is accessible and in a condition that allows for safe collection.
4.2 Failed Collection: If MHWave is unable to collect the vehicle due to inaccessibility or incorrect information provided, we reserve the right to charge a fee for the failed collection attempt.
5. Scrapping Your Vehicle
5.1 Authorised Treatment Facility (ATF): MHWave works exclusively with Authorised Treatment Facilities (ATFs) to ensure that all vehicles are scrapped in compliance with UK environmental regulations.
5.2 Certificate of Destruction (CoD): Once your vehicle has been scrapped, MHWave will ensure you receive a Certificate of Destruction (CoD) from the ATF, confirming that the vehicle has been legally disposed of.
6. Limitation of Liability
6.1 No Warranty: MHWave provides the Site and Services “as is” and makes no warranties, express or implied, regarding the accuracy, reliability, or availability of the Site or Services.
6.2 Limited Liability: To the maximum extent permitted by law, MHWave shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Site or Services. Our total liability to you for any direct damages shall not exceed the amount paid by you for the Services.
7. User Conduct
7.1 Prohibited Conduct: You agree not to engage in any activity that disrupts or interferes with the Site or Services, including but not limited to submitting false or misleading information, attempting to access the Site or Services unlawfully, or violating any applicable laws.
7.2 Termination: MHWave reserves the right to terminate your access to the Site and Services at any time, without notice, if you violate these Terms or engage in any conduct that we deem inappropriate or harmful.
8. Privacy and Data Protection
8.1 Privacy Policy: MHWave is committed to protecting your privacy. Our use of your personal data is governed by our Privacy Policy, which is available on our Site.
8.2 Data Collection: By using our Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
9. Changes to Terms
MHWave reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your use of the Site or Services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at [email protected]